DN
Damian N

1 reviews | Active since Nov 2017

01 Feb 2023, 15:34

Suspended line for unknown reason

Would love to know why my voip line is suspended when my account is update according to your staff and customer portal.

But the kicker is why have an accounts department option when is goes straight to a mailbox l, waited 1 hour only to be directed to leave a voicemail

0
Replies (1)
Vox Telecom
Vox Telecom's reply01 Feb 2023, 16:00
Official
Good day,Damian N 

Thank you for entrusting us with your service request.
 
 Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
 
 Kindly provide us with your Vox Account number in order for us to assist accordingly.
 
 Thank you in advance
Vox