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MG
Marike G

1 reviews | Active since May 2018

08 May 2018, 11:11

Support? Whatever

Utterly, utterly useless. Customer service for business support is atrocious. Lost my ****. Not recommended at all.

0
Replies (4)
Vox Telecom
Vox Telecom's reply08 May 2018, 13:50
Official

Good day Merike.

Thank you for bringing this to our attention.

Kindly note that we will be investigating into this matter and will provide you with feedback soon.

Kind Regards.

Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply08 May 2018, 13:52
Official

Good day Merike.

Kindly provide us with your account details in order for us to investigate into this matter for you,

Unfortunately we are unable to trace your account with the details provided.

Kind Regards.

Vox Telecom

Best regards,

MG
Marike G's update08 May 2018, 15:52
Reviewer Update
I'm working on behalf of my client whose account number was *** then became ***
Vox Telecom
Vox Telecom's reply08 May 2018, 19:50
Official

Good day Marika.

We have received confirmation from our Technical Department that the request was serviced and completed this afternoon.

Please feel free to contact us should you require any further assistance.

Kind Regards,

Vox Telecom

Best regards,