RV
Ruan V
1 reviews | Active since Dec 2023
05 Dec 2023, 09:58
Support is pathetic.
Absolutely the worst support I have received ever.
They just don't assist on support tickets. no replies at all.
It has been 4 weeks trying to get port forwarding set up, but they just don't care about customer needs.
shopping for a new ISP.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Dec 2023, 10:38Good morning, Ruan.
Thank you for your review.
Kindly note that we have escalated the details of your complaint to the Fibre Technical Support team to contact you and assist with the resolution thereof.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have escalated the details of your complaint to the Fibre Technical Support team to contact you and assist with the resolution thereof.
Kind Regards,
Vox
Vox Telecom's reply05 Dec 2023, 10:38
Official
Good morning, Ruan.
Thank you for your review.
Kindly note that we have escalated the details of your complaint to the Fibre Technical Support team to contact you and assist with the resolution thereof.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have escalated the details of your complaint to the Fibre Technical Support team to contact you and assist with the resolution thereof.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Dec 2023, 09:50Good day, Ruan
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your access has been granted.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your access has been granted.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply06 Dec 2023, 09:50
Official
Good day, Ruan
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your access has been granted.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that your access has been granted.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox