Super poor service!
Super poor service! Countless calls waiting in line just so no one answers, emails not rep**** to. I have app**** for Fibre on the 28th of December 2022 and still the portal only says Placing Supplier Order super frustrating as I can't even get a hold of anyone to even cancel my order, to go somewhere else!!!
I'm not even a full blown client yet and I'm so frustrated. Have gone everywhere to try and get my order sorted out and still no one answers or comes back to me!
And if I get another message like this: Good day , Your request has been logged, our team will be in contact with you to advise. I will climb walls. I need this sorted ASAP As I don't want a debit order going off without even having Fibre sorted, because that's a headache I do NOT want to deal with as well.
So last resort will be to go to your offices and start throwing stuff to be heard I guess.
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox