AS
Ann S

1 reviews | Active since Jun 2024

13 Jun 2024, 16:13

stupid

ordered a wifi extender on 9/6/2024..got invoice charging me from 10/6/2024..i havent received product yet..when i phone i get told when i receive it +-10 days i must phone accounts..stupid

0
Replies (4)
Vox Telecom
Vox Telecom's reply13 Jun 2024, 17:14
Official
Good day, Ann S 

 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the Customer Service team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
AS
Ann S's update19 Jun 2024, 11:06
Reviewer Update
just had a call they dont credit on extra items!?i placed order on 10/6 so i get charged from that date not the date i received it 18/6...well done Vox you robbing us
Vox Telecom
Vox Telecom's reply19 Jun 2024, 11:30
Official
Good day Ann,

Please note that we have received confirmation of the above as billing resumes from the day of purchase.

Please reach out to us on *** or email *** if further assistance is required.

Thank you,
AS
Ann S's update19 Jun 2024, 11:33
Reviewer Update
**** service how can you pay for something you havent got yet..pathetic service