VD
Vernon D
1 reviews | Active since Nov 2023
03 Dec 2024, 11:09
Streaming Issues
I have had an issue with streaming, and video applications between 18:30 and 22:00 most evening and this is due to congestion on the network between VOX and Frogfoot. The link between the 2 providers either needs to be upgraded so that the streaming / video calling will not have an issue. When I use my LTE router then the streaming does not have issues and to video call is a great experience. Looking for an alternative provider as soon as the year with VOX is complete
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Replies (2)
Vox Telecom's replyOfficial
03 Dec 2024, 11:58 Good day, Vernon D
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply03 Dec 2024, 11:58
Official
Good day, Vernon D
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
02 Jan 2025, 10:52Good day, Vernon D
Thank you for your patience.
We have received confirmation from the Support team that the issue has been resolved.
Please contact us on *** or *** , should you require further assistance.
Kind regards,
Vox
Thank you for your patience.
We have received confirmation from the Support team that the issue has been resolved.
Please contact us on *** or *** , should you require further assistance.
Kind regards,
Vox
Vox Telecom's reply02 Jan 2025, 10:52
Official
Good day, Vernon D
Thank you for your patience.
We have received confirmation from the Support team that the issue has been resolved.
Please contact us on *** or *** , should you require further assistance.
Kind regards,
Vox
Thank you for your patience.
We have received confirmation from the Support team that the issue has been resolved.
Please contact us on *** or *** , should you require further assistance.
Kind regards,
Vox