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Pieter A
1 reviews | Active since Jan 2022
31 Jan 2022, 16:44
Still waiting on installation, just not worth the frusrtation.
Just keep away from them. Still waiting for them to install a router.
Excuses after excuses. Red tape forever. No effort to resolve issues.
Just not worth the frustration.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
31 Jan 2022, 17:16Good day, Pieter A
Thank you for your enquiry.
Kindly note that your order has been escalated to the Upstream Service Provider as the current state still shows that the MDU | Complex is not built yet.
We have escalated the details of your complaint for further assistance.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Thank you for your enquiry.
Kindly note that your order has been escalated to the Upstream Service Provider as the current state still shows that the MDU | Complex is not built yet.
We have escalated the details of your complaint for further assistance.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Vox Telecom's reply31 Jan 2022, 17:16
Official
Good day, Pieter A
Thank you for your enquiry.
Kindly note that your order has been escalated to the Upstream Service Provider as the current state still shows that the MDU | Complex is not built yet.
We have escalated the details of your complaint for further assistance.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Thank you for your enquiry.
Kindly note that your order has been escalated to the Upstream Service Provider as the current state still shows that the MDU | Complex is not built yet.
We have escalated the details of your complaint for further assistance.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
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Pieter A's updateReviewer Update
31 Jan 2022, 18:42Update your system!!
Installation into my Unit was done on Saturday and Evotel has confirmed updating to Vox for final installation. Forwarded the mail today aswell from Evotel. Why not follow up with Evotel than just sitting infront of a screen.
As i said, excuses and red tape.
Installation into my Unit was done on Saturday and Evotel has confirmed updating to Vox for final installation. Forwarded the mail today aswell from Evotel. Why not follow up with Evotel than just sitting infront of a screen.
As i said, excuses and red tape.
PA
Pieter A's update31 Jan 2022, 18:42
Reviewer Update
Update your system!!
Installation into my Unit was done on Saturday and Evotel has confirmed updating to Vox for final installation. Forwarded the mail today aswell from Evotel. Why not follow up with Evotel than just sitting infront of a screen.
As i said, excuses and red tape.
Installation into my Unit was done on Saturday and Evotel has confirmed updating to Vox for final installation. Forwarded the mail today aswell from Evotel. Why not follow up with Evotel than just sitting infront of a screen.
As i said, excuses and red tape.