LS
Leon S
1 reviews | Active since May 2021
03 Aug 2021, 11:47
Still, Very bad service
Since my last review. Vox and Vumatel phoned me and we had a lot of communications between all of us. As I said before. Just promises. Everyone say no problem. This can be resolved and now it is a new month again. This query started in MAY and we are in August. When do you think this will be resolved by??
Too many promises and too many people and no follow through or action and resolution.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Aug 2021, 11:51Good day Leon S ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply03 Aug 2021, 11:51
Official
Good day Leon S ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
LS
Leon S's updateReviewer Update
03 Aug 2021, 11:55Good day
This has been escalated every time. Your escalation to date has resolved no issues. Will I be getting just promises or will this once and for all be resolve to my satisfaction.
This has been escalated every time. Your escalation to date has resolved no issues. Will I be getting just promises or will this once and for all be resolve to my satisfaction.
LS
Leon S's update03 Aug 2021, 11:55
Reviewer Update
Good day
This has been escalated every time. Your escalation to date has resolved no issues. Will I be getting just promises or will this once and for all be resolve to my satisfaction.
This has been escalated every time. Your escalation to date has resolved no issues. Will I be getting just promises or will this once and for all be resolve to my satisfaction.