GH
Grant H

1 reviews | Active since Nov 2012

06 Nov 2016, 10:39

STILL *****ING MY DATA

<p>I recently complained about my data usage as it was impossible for me to use +-120GB per data with not being at home.Vox said there was a setting that was incorrect on their router.They then sorted it out.Well..thats what I thought.I have used +- 250GB data in two days with me not really having anything connected...Somehow the problem has not been resolved.VOX needs to sort this out immediately as one pays alot of money for DATA that we so not have.I am so furious as when will this STOP?Why must I police data usage on a daily basis when one suppose to trust the ISP?</p>

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 Nov 2016, 11:05
Official

Good day Grant, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly. Please take note of your reference number VOX***.
Regards,
Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply06 Nov 2016, 11:32
Official

Dear Grant, as per our telephonic discussion, your request has been resolved. Please feel free to contact us should you have any further queries. (Customer Support ***) (Business Support ***) Reference Number VOX***.

Best regards,