OL
Orcilla L
1 reviews | Active since Aug 2021
16 Sept 2021, 11:57
Still not received my credit!
I reported Vox 23 August 2021 for not refunding my. I received a credit note from them 25 August 2021. Today is 16 September 2021 and I have still not received my money back on my account, This is the most pathetic *********** company I have encountered!! Bad, Bad, Bad!!! Stay away from them.... Ja Broers!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Sept 2021, 07:09Good day Orcilla L
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply17 Sept 2021, 07:09
Official
Good day Orcilla L
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Sept 2021, 09:33Good day, Orcilla L
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Sept 2021, 09:33
Official
Good day, Orcilla L
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox