Still Bad service no improvements

Item: Vox Telecom
Rating: 1
Author: Jan S

So after refunding me the money that was deducted of my account you are still deducting money on a contract that I don't use and was cancelled last year. So you have not sorted my issues.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

07 Mar 2023, 11:38

Good day ,Jan S

Thank you for your review.

Please note that the details of your complaint has been sent to the cancellation investigate the matter and assist with the resolution.

We will provide feedback to you soonest.
Kind Regards,
Vox

Vox Telecom's reply07 Mar 2023, 11:38

Official

Vox Telecom's replyOfficial

14 Mar 2023, 13:26

Good day,Jan S

Thank you for your patience whilst this matter was being investigated.

Kindly note that the cancellation Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply14 Mar 2023, 13:26

Official