1 reviews | Active since Jan 2018

01 Jan 2018, 01:53

Steer Clear from this ***** company

Item: Vox Telecom
Rating: 1
Author: Darren L

The most ********** company that I know want these **** fu####s they are worse than ***** steer clear they ***** your money and don't provide a service their support agent Simphiwe Hlope only has two brain cells she is *********** and should be fired immediately she was playing ping pong email because she is so ***********. This ***** company billed my credit card multiple times and they canceled my service but still kept on billing these ********** stay away pls pls pls never use this ***** company I advise you to steer clear from these ******** pls pls pls dont use I beg you look how bad their reviews are im going to post this to facebook to make sure this company goes under and advise everyone about this thieving company please dont use them, They disabled my VOIP account and still billed me repeatedly even though they never provided more than a few hours service *****DDDDDDDDDDDDDDDDDDDDD they better refund me all my money or I will tell everyone even make adverts about this ***** company they ***** so much You better refund all my money!!!!!!!!!!!!!!! Fire Simphive shes *********** to even do her job ACC number ********** refund me or I will post this on ever site to make sure your company sinks! Dont test me

Helpful (0)

Replies (8)

Vox Telecom's replyOfficial

01 Jan 2018, 06:57

Good Morning Darren,

Thank you kindly for bringing this to our attention.

Please note that this matter is being investigated and we will provide you with feedback shortly.

Thank you kindly,

Vox

Vox Telecom's reply01 Jan 2018, 06:57

Official

Good Morning Darren,

Thank you kindly for bringing this to our attention.

Please note that this matter is being investigated and we will provide you with feedback shortly.

Thank you kindly,

Vox

Vox Telecom's replyOfficial

01 Jan 2018, 07:15

Good Day Darren,

Please take note that our Customer Service Manager has sent you an email.

Thank you kindly,

Vox

Vox Telecom's reply01 Jan 2018, 07:15

Official

Good Day Darren,

Please take note that our Customer Service Manager has sent you an email.

Thank you kindly,

Vox

Vox Telecom's replyOfficial

04 Jan 2018, 14:22

Good Day Darren,

We are happy to advise that your credit has been loaded and your credit card details that was added to the online portal by yourself, have been removed.

We have been trying to get hold of you to advise you of everything that has been completed on your account, however we could not get hold of you.

Should you need anything else, please don't hesitate to call our 24/7 Support Center on *** or email us on ***

Kind Regards,

Vox

Vox Telecom's reply04 Jan 2018, 14:22

Official

Good Day Darren,

We are happy to advise that your credit has been loaded and your credit card details that was added to the online portal by yourself, have been removed.

We have been trying to get hold of you to advise you of everything that has been completed on your account, however we could not get hold of you.

Should you need anything else, please don't hesitate to call our 24/7 Support Center on *** or email us on ***

Kind Regards,

Vox

Vox Telecom's replyOfficial

04 Jan 2018, 14:22

Good Day Darren,

We are happy to advise that your credit has been loaded and your credit card details that was added to the online portal by yourself, have been removed.

We have been trying to get hold of you to advise you of everything that has been completed on your account, however we could not get hold of you.

Should you need anything else, please don't hesitate to call our 24/7 Support Center on *** or email us on ***

Kind Regards,

Vox

Vox Telecom's reply04 Jan 2018, 14:22

Official

Good Day Darren,

We are happy to advise that your credit has been loaded and your credit card details that was added to the online portal by yourself, have been removed.

We have been trying to get hold of you to advise you of everything that has been completed on your account, however we could not get hold of you.

Should you need anything else, please don't hesitate to call our 24/7 Support Center on *** or email us on ***

Kind Regards,

Vox

Darren L's updateReviewer Update

11 Jan 2018, 08:41

I have received no credit on my card at all you guys are ***** my card was not credited at all and yet I was billed for services not rendered I think I will be writing a letter to the National Consumer Commission of SA just look at all the reviews of your company all over here 90% are negative somebody needs to put your shady business practices in check!

Darren L's update11 Jan 2018, 08:41

Reviewer Update

Darren L's updateReviewer Update

11 Jan 2018, 08:42

Look here I want my money refunded!

Darren L's update11 Jan 2018, 08:42

Reviewer Update

Look here I want my money refunded!

Vox Telecom's replyOfficial

11 Jan 2018, 09:08

Good Day Darren,

Thank you for getting back to us.

We have tried to call you numerous times to discuss this matter and you were not available.

Someone from our Accounts Department will make contact with you shortly.

Thank you,

Kind Regards,

Vox

Vox Telecom's reply11 Jan 2018, 09:08

Official

Good Day Darren,

Thank you for getting back to us.

We have tried to call you numerous times to discuss this matter and you were not available.

Someone from our Accounts Department will make contact with you shortly.

Thank you,

Kind Regards,

Vox

Vox Telecom's replyOfficial

11 Jan 2018, 10:41

Good Day Darren,

We have tried numerous times to contact you with no success.

Please note that there will be no further deductions of your credit cards, as the details you loaded on the portal has been removed.

Also, out Accounts Department have sent you an email regarding your credit, should you wish to have more details on this please don't hesitate to let them know on ***.

Thank you kindly,

Kind Regards,

Vox

Vox Telecom's reply11 Jan 2018, 10:41

Official

Good Day Darren,

We have tried numerous times to contact you with no success.

Please note that there will be no further deductions of your credit cards, as the details you loaded on the portal has been removed.

Also, out Accounts Department have sent you an email regarding your credit, should you wish to have more details on this please don't hesitate to let them know on ***.

Thank you kindly,

Kind Regards,

Vox