*****ing my DATA...

<p>I recently installed a 100mbps fibre line and VOX Telecom is the ISP...I have it capped at 300gb per month.I have been monitoring my usage on almost a daily basis to see average data I use per day/month..I have this line for about two weeks now...On Saturday I had only used 13% of my monthly data...When I tried to send an email this morning,the data had been depleted.. This was not possible as I had hardly used my PC...I then topped up with 50GB so I can communicate with VOX online as I did an enquiry at VOX this morning whom says that it was a setting on my ROUTER...It is VOX's error and will re-imburse me 120GB in the next 24hrs that I had lost due to their error...(HIGH UPLOADS)...I had 50.80GB left once I had finished dealing with VOX....I left home and returned a few hours later to notice that the same thing has happened...The 50GB that I had just purchased was almost all gone and my PC was off and no one home..I contacted VOX again but now they cannot sort it out..WHY should I POLICE the data when I am not using it..??I did a test for an hour.I unplugged the LAN cable from router which leads from FIBRE LINE and guess what??DATA still being used?Is it possible someone is *****ing DATA or someone is sharing a line with me?Please explain how I can use DATA when Fibre Line unplugged from Mikrotik Router?Please can anyone explain how this is possible?Why must I pay for data that I am not using?How is VOX going to rectify this?I feel that I have been "******"with data as according to the usage data,Vox Agents know what's happening but now that I question them,I get an attitude ...I would like this sorted out immediately please...I am not using the amount of DATA Vox says I am...How can someone at home use 50GB data in about 2 hrs with PC off?You answer me,please?Furious Customer</p> <p> </p>