1 reviews | Active since Dec 2013
STAY WAY FROM THIS COMPANY
Shocking, appalling service from Vox telecom. Stay away from this company. Suffice it to say that even if you try and cancel your services with them, you will struggle, and moreover, you will PAY a cancellation fee. I have spent endless hours on email and phone trying to take over my landlady's Vox Line. Failing which the Landlady requested they cancel the service and I app**** with Webafrica who gladly took me on as a customer. Long and short, I paid for a service until the end of July (the mandatory calendar month notice period for Vox telecom), and my service was suspended on the 15th July (WITHOUT WARNING) as the landlady did not pay her cancellation fee. I am now liable for double payment for 2 weeks' service as Webafrica activated my service the moment Vox was suspended. THANK YOU VOX Telecom .... you are as bad if not worse than our thieving ******* ANC Government. I will actively convince Vox subscribers to move to a better service provider.
Thank you for your post.
Kindly note that the details of your complaint has been escalated for assistance.
We will make contact with you directly to assist with the resolution of the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been escalated for assistance.
We will make contact with you directly to assist with the resolution of the complaint.
Kind Regards,
Vox
