LP
Lebohang P

1 reviews | Active since May 2024

05 Jan 2025, 02:11

Stay far away from unfaithful VOX Telecoms

So in August 2023 I took up a 12 months UPS contract with them, and I told them that I won't continue with the pay as you use agreement at the end of the 12 months term that expired in August 2024. They said they will send their courier guy to come collect the hardware, they didn't and kept on asking for money from me for as long as their battery is with me.on Christmas day theu sent a demand of way more than R8k, higher than the contract cost. That's how bad and bad faith organization they are. I heard of cases similar and worse to mine. Stay away from VOX Telecoms

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Replies (2)
Vox Telecom
Vox Telecom's reply05 Jan 2025, 11:38
Official
Good day Lebohang P,

Thank you for reaching out to us. We appreciate your inquiry and have escalated the matter to our dedicated Debtors team for investigation.

You will receive a prompt update on the progress and resolution via our official communication channels, as outlined on our website. Please note that we will not respond further on HelloPeter.

We appreciate your patience and look forward to resolving this matter for you.

Best regards,
Vox Team
Vox Telecom
Vox Telecom's reply15 Jan 2025, 10:35
Official
Good day Lebohang P,

Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 
 
Should you require any further assistance, please do not hesitate to contact us on *** or email *** 
 
Kind Regards, 
 Vox