Stay away..far away

Item: Vox Telecom
Rating: 1
Author: stephen V

Stay away, They used to be good now they are completely Sh*t. They can even keep their telephone / IVR system working .. the phone just rings.. They seem to be competing with telekom...in fact I think telekom is better. They messed up my billing and I cannot get anyone to call me back and with the messed up they moved my payment type from debit to cash and now are threatening cancelation. I've been paying for 3 years....something is very very broken

Helpful (0)

Replies (3)

Vox Telecom's replyOfficial

09 May 2022, 15:32

Good day, Stephen V

Thank you for your review.

Kindly note that the details of this query has been sent to the Account Management team to investigate and assist with the resolution.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply09 May 2022, 15:32

Official

stephen V's updateReviewer Update

09 May 2022, 16:32

Flora from Vox called me and she was amazing and sorted me out if the billing issue. Thank you!

stephen V's update09 May 2022, 16:32

Reviewer Update

Flora from Vox called me and she was amazing and sorted me out if the billing issue. Thank you!

Vox Telecom's replyOfficial

09 May 2022, 18:50

Good day Stephen V,

Thank you very much for the positive feedback.

Kind regards

Vox Telecom's reply09 May 2022, 18:50

Official

Good day Stephen V,

Thank you very much for the positive feedback.

Kind regards