BEEC
Bronwyn En Erwee Coetzee
1 reviews | Active since Aug 2022
04 Aug 2022, 08:44
Stay away from VOX - They are quick to take money but slow to provide service
Shocking service to say the least, I am charged for a laptop that they collected and phoned me to confirm that they received it, but their staff members are confused and not sure where it must go. There is no worse service provider for internet in the world, they are quick to take your money, but not able to provide any sort of customer service. Stay Away!!!
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Aug 2022, 09:30Good day, Bronwyn en erwee C
Thank you for your query.
Kindly note that the details of your query has been sent to our logistics team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our logistics team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply04 Aug 2022, 09:30
Official
Good day, Bronwyn en erwee C
Thank you for your query.
Kindly note that the details of your query has been sent to our logistics team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our logistics team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
26 Aug 2022, 13:32Good day Bronwyn en erwee C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Kindly note that we have received confirmation that the necessary credits have been allocated to your account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Kindly note that we have received confirmation that the necessary credits have been allocated to your account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply26 Aug 2022, 13:32
Official
Good day Bronwyn en erwee C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Kindly note that we have received confirmation that the necessary credits have been allocated to your account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Kindly note that we have received confirmation that the necessary credits have been allocated to your account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox