OM
ODIRILE M
1 reviews | Active since Jul 2021
14 Nov 2022, 04:04
STAY AWAY FROM VOX TELECOM,VERY ***********,ITS A RED FLAG PLEASE PLEASE PLEASE
I regret taking vox services,i got an invoice stating that i owe R925,i payed R699 and logged a query regarding the difference of R225.49,up to date no one called to explain the difference,everytime i call for explanation i can be waiting 6-10min on the phone with music playing on the back round,fine,i paid the R225,49 for them not to disconnect my internet,guess what i am without internet and i depend on the internet as i work from home,vox please pray i don't loose my job
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Vox Telecom's replyOfficial
14 Nov 2022, 07:27Good day, Odirile M
Thank you for your post.
For new Customers, Kindly note that the Vox billing is done in advance.
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.
Therefor, your billing will be for a pro-rated period, together with the full coming month in advance billing to give you your billed amount as per invoice sent.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your post.
For new Customers, Kindly note that the Vox billing is done in advance.
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.
Therefor, your billing will be for a pro-rated period, together with the full coming month in advance billing to give you your billed amount as per invoice sent.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply14 Nov 2022, 07:27
Official
Good day, Odirile M
Thank you for your post.
For new Customers, Kindly note that the Vox billing is done in advance.
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.
Therefor, your billing will be for a pro-rated period, together with the full coming month in advance billing to give you your billed amount as per invoice sent.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your post.
For new Customers, Kindly note that the Vox billing is done in advance.
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.
Therefor, your billing will be for a pro-rated period, together with the full coming month in advance billing to give you your billed amount as per invoice sent.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox