SM
Sanele M
1 reviews | Active since Aug 2023
23 Aug 2023, 09:18
Stay away from Vox Telecom. Poor services.
What can I say. 1. Their call centre is designed in a way that it demoralises one to call them. 2. WhatsApp platform is useless. You won’t helped or get anything resolved from there. I haven’t had internet/connectivity for past 24hours and that affects my business. It’s disappointing really. I advise against using them as a service provider. Try else because once you encounter a problem with their service, you’ll be on your own.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Aug 2023, 09:31Good day, Sanele
Thank you for the review.
There is currently an ongoing outage in your area.
Vumatel GPON NWI
Gauteng Johannesburg - Sandton - Lone Hill
Customers may experience problems with no connectivity
Vumatel engineers are attending to the fault
The Support team will follow up with the Network Provider on the progress of the fault and update you on the status.
Regards
Vox
Thank you for the review.
There is currently an ongoing outage in your area.
Vumatel GPON NWI
Gauteng Johannesburg - Sandton - Lone Hill
Customers may experience problems with no connectivity
Vumatel engineers are attending to the fault
The Support team will follow up with the Network Provider on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply23 Aug 2023, 09:31
Official
Good day, Sanele
Thank you for the review.
There is currently an ongoing outage in your area.
Vumatel GPON NWI
Gauteng Johannesburg - Sandton - Lone Hill
Customers may experience problems with no connectivity
Vumatel engineers are attending to the fault
The Support team will follow up with the Network Provider on the progress of the fault and update you on the status.
Regards
Vox
Thank you for the review.
There is currently an ongoing outage in your area.
Vumatel GPON NWI
Gauteng Johannesburg - Sandton - Lone Hill
Customers may experience problems with no connectivity
Vumatel engineers are attending to the fault
The Support team will follow up with the Network Provider on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
29 Aug 2023, 10:07Good day, Sanele
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply29 Aug 2023, 10:07
Official
Good day, Sanele
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox