Stay away from Vox Telecom

Not happy with Vox Telecom and cancelled our service with them after 25 years of being a loyal customer. I cancelled PABX and Internet as the service has gone down the tubes.

They keep on billing and now even adding interest to the outstanding bill - whenever we contact them it is the same old-everytime: 1) Get a reference number and theywill escalate 2) The pending credit is still with management for signoff.

The credit is about R35,000 and has been with management since April.

Does VOX management actually work or are they on permanent holiday, no wonder the business is going down the tubes.

If you are a protective client - my advice is stay away and find another service provider. This is the way they treat a customer who spent over R800,000 per annum.