Stay away from Vox Telecom

I changed to Vox due to one of their salesman that sold me the new fibre for my house and bed and breakfast. I will keep it short as its a long frustrating complicated story. However they arrived 30th November to install. They installed the wifi router ( could have name wrong) for the house. When I asked where the Bead and breakfast booster ( could have name wrong ) was, I was told they have no idea. I was sent a quote with everything and signed including the bed and breakfast booster / router. Needles to say I am still waiting on the 19 th of January 2022. A tecnician came out and tried to install but left defeeted. The cables are still lying along my deck and down my stairs to Bed and breakfast. I lost 5 booking over our bussiest period due to me informing the guests I had no wifi. ( Thanks to Vox) I have pleaded to try get it cancelled and I go back to my old supplier, but know I will be charged penalties. I dont get responses. They are the most frustrating company to deal with. STAY AWAY. Even received a threat that my serveces will be termanated due to non payment. I had to sign a debit order, so have no idea how they do business. All I want is for them to cancel my 12 month contract and we go our seperate ways.