BS
Busisiwe S
1 reviews | Active since Nov 2022
21 Aug 2023, 19:49
STAY AWAY FROM VOX
So Vox have been harassing me for months about their router and eventually they came to take the router. Surprisingly today i get an email from some company on behave of Vox claiming that i owe Vox R1120.00, i doesn't even say what its for. I beg of you guys don't ever use these ****mers, for months I am being stressed by this company, the funny part is that they can't even assist when you phone them, always clueless. I am so angry right now, this company is full of nonsense and i urge each one of you to stay away from it
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Aug 2023, 21:55Good day Busisiwe Sizani,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards
Vox Team
Vox Telecom's reply21 Aug 2023, 21:55
Official
Good day Busisiwe Sizani,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards
Vox Team
Vox Telecom's replyOfficial
23 Aug 2023, 10:06Good day, Busisiwe
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply23 Aug 2023, 10:06
Official
Good day, Busisiwe
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox