CO
Charles O
1 reviews | Active since May 2021
10 Dec 2024, 09:56
STAY AWAY FROM VOX
Vox doesn't own any fiber lines or towers which makes them the middle man, which means when you require after service it takes 9 months my advice is, use the owner of the line/tower (all they need to do is send me a new ONT Fiber box and It's taking forever)
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
10 Dec 2024, 10:07Good day, Charles O
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Vodacom for assistance. We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Vodacom for assistance. We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Vox Telecom's reply10 Dec 2024, 10:07
Official
Good day, Charles O
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Vodacom for assistance. We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Vodacom for assistance. We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 Dec 2024, 10:42Good day, Charles O
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom replaced the ONT.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom replaced the ONT.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply18 Dec 2024, 10:42
Official
Good day, Charles O
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom replaced the ONT.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom replaced the ONT.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox