BD
Bilo D

1 reviews | Active since Jan 2019

08 Oct 2021, 11:28

Stay away from Vox

I have tried upgrading my line with vox. the whole process has taken about 3 weeks now and still waiting. In the meantime they continue to bill me for a line speed they do not provide and the only response you get is "we working on it".

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Oct 2021, 16:54
Official
 
Good day, 
 
Thank you for your enquiry. 
 
Kindly note that we have escalated your enquiry. 
 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
 
Please take note that we will not reply on HelloPeter. 
 
Kind Regards, 
 Vox 
BD
Bilo D's update15 Oct 2021, 16:53
Reviewer Update
Anyway an update, after taking a month to upgrade line, they decided to cut my line and again no one willing to assist.