1 reviews | Active since Sept 2021
STAY AWAY FROM VOX!!!!!!!!!!!!!!! BAD SERVICE
Hi Guys. Please DO NOT and I repeat DO NOT USE VOX. 1. Took them 2 months to find the difference between 1 and 1/A. And this even after I sent them proof of address just to have my fibre line installed. 2. Suddenly I cant use my one program due to them blocking it and its for generating electricity tokens. So now I`m looseinng money due to loss of income and now have to get another service provider just for this althou I have fibre. 3. My 1Gig/200Mbit line is running at a 1Gig/34Mbit . Tested for a game against another fibre providers 50Mbit/50Mbit line and they got 110ping while my 1Gig line got 187ping. So for gamers stay away from Vox. 4. There Expert technical support team took 2 days to try and sort out a port that is getting blocked by there firewall and as they can`t get it fixed now they just tell me rubish ( And VOX for your info as you guys are to stupid to know. I`m a IT Developer doing system integration with banks and other external sources and payment systems.) So believe me when I tell you your "Experts" are rubish and are lying to there customers.
Thank you for your enquiry.
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Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
