Stay away from Vox!

I’ve been with Vox since they started offering fibre in Goodwood. With the limited providers available, choices were limited. The actual fibre speed is **********, I can’t even do a clear Zoom call for work and I’m on 20mbs. When I speak to a technician, it’s always a story. Been with them for about 2 years and same old same old. It’s actually just disappointing. They just don’t care. I recently emailed a few times, even said I’ll consider moving service, and their response was a generic… “give us 30 days notice to cancel”… they don’t even try to retain. Clearly have too much business. My recommendation - go with a different provider. At this stage I’d rather pay more for better customer and delivery service.