aS
ally S
1 reviews | Active since May 2013
24 Mar 2023, 14:00
Stay away from Vox
We have been trying to get a new Wi-Fi line for weeks no one answers calls mails etc. they got our address wrong 4 times ! Sent a tech who didn’t know what he was doing and then they come and delete the hello Peter complaint. Stay away from vox
Helpful (0)
Replies (7)0
Replies (7)
Vox Telecom's replyOfficial
24 Mar 2023, 14:32Good day Ally,
Thank you for your review.
Please confirm who is the account holder ?
Contact was made with the account holder , who confirmed they do not want to proceed with the order.
Regards
Vox
Thank you for your review.
Please confirm who is the account holder ?
Contact was made with the account holder , who confirmed they do not want to proceed with the order.
Regards
Vox
Vox Telecom's reply24 Mar 2023, 14:32
Official
Good day Ally,
Thank you for your review.
Please confirm who is the account holder ?
Contact was made with the account holder , who confirmed they do not want to proceed with the order.
Regards
Vox
Thank you for your review.
Please confirm who is the account holder ?
Contact was made with the account holder , who confirmed they do not want to proceed with the order.
Regards
Vox
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ally S's updateReviewer Update
24 Mar 2023, 14:38The contract can go on my name as I am the one who needs the Wi-Fi. ***
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ally S's update24 Mar 2023, 14:38
Reviewer Update
The contract can go on my name as I am the one who needs the Wi-Fi. ***
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ally S's updateReviewer Update
24 Mar 2023, 14:38***
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ally S's update24 Mar 2023, 14:38
Reviewer Update
***
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ally S's updateReviewer Update
25 Mar 2023, 10:30You see everyone.. They don’t respond, they don’t do anything! I phoned twice yesterday and got a machine not a human and no call back no nothing .
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ally S's update25 Mar 2023, 10:30
Reviewer Update
You see everyone.. They don’t respond, they don’t do anything! I phoned twice yesterday and got a machine not a human and no call back no nothing .
Vox Telecom's replyOfficial
25 Mar 2023, 11:20Good day Ally S,
Thank you for your review.
Kindly note that we have added it to the escalation logged.
Feedback will be provided soonest.
Kind regards
Vox
Thank you for your review.
Kindly note that we have added it to the escalation logged.
Feedback will be provided soonest.
Kind regards
Vox
Vox Telecom's reply25 Mar 2023, 11:20
Official
Good day Ally S,
Thank you for your review.
Kindly note that we have added it to the escalation logged.
Feedback will be provided soonest.
Kind regards
Vox
Thank you for your review.
Kindly note that we have added it to the escalation logged.
Feedback will be provided soonest.
Kind regards
Vox
aS
ally S's updateReviewer Update
25 Mar 2023, 11:22Which this space everyone it will be another7 days and still nothing. This is exactly what’s been going on for 3 weeks
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ally S's update25 Mar 2023, 11:22
Reviewer Update
Which this space everyone it will be another7 days and still nothing. This is exactly what’s been going on for 3 weeks
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ally S's updateReviewer Update
12 Apr 2023, 10:24Guess what everyone VOX STILL HASNT DONE **** ALL
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ally S's update12 Apr 2023, 10:24
Reviewer Update
Guess what everyone VOX STILL HASNT DONE **** ALL