****!!! STAY AWAY!!!

After lengthy discussion with one of Vox Richards Bay salesman we agreed to sign up for their telkom lte. We discussed the date at length with the Brenton the salesman that we want the service to commence not a day earlier than the 1st of January 2022. This was made extremely clear and we were assured every time we made contact with him that we wil only be billed front the 1st of January 2022.

Since we received the sim and router the sim has not been activated. We have made countless calls to try and get it up and running to no avail. Yesterday on the 4th after once again going to a new location and speaking to somebody from the technical department it was made clear this is not going to work so we opted to cancel everything and return the router with its un activated sim. We have not been able to get it activated so we have not used it for one single second, but now we are getting billed from the time we consulted with this Brenton on the 8th of December and for January for a thing we have been unable to use.

And since this Brenton doesn't work for them anymore they just don't care to resolve this. It was not our mistake and their **** sim isn't our fault either so why are they trying to force us to pay over R2000 for problems with their equipment and mistakes their employee made.

This is the ****** worst company I have ever had the misfortune to deal with and will damn sure not to recommend them to any one EVER!!!!!