NB
Nazeer B
1 reviews | Active since May 2020
29 Jul 2022, 09:45
Stay Away!
endless trouble with connection, boxes have been changed and still the same issue. agents (Brandon and manager) promise to call back but don't then it becomes your problem to stay on a line that some of them agents don't answer, you just get transferred. WIFI has no range even though its uncapped and unshaped etc. I don't get any signal from lounge to my bedroom. id rather spend my money elsewhere! but they make sure they collect full premiums every month! they blame Vuma tel however when tested there's no issue with Vuma`s lines. NO HONESTY AT ALL! forever an issue with the box never with VOX.
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Vox Telecom's replyOfficial
29 Jul 2022, 10:09 Good day, Nazeer B
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox Telecom's reply29 Jul 2022, 10:09
Official
Good day, Nazeer B
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance