DG
Devon G
1 reviews | Active since Oct 2021
05 Jun 2023, 09:28
Stay away
After repeatedly trying to call the accounts department as well as the salesmen we fo not get an answer. We set up a vox fiber line to start from 1st july and after countless confirmations that the debit order will start on the 1st of july vox has debited our account a month early when stated that we want to start from 1st july with no signed debit order mandate. **** all help from them. Complete digrass and bull****. The worst business ive dealt with in a while. Rather find another provider. No calls or emails get responded to. Complete breach of contract with them
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
05 Jun 2023, 09:57Good day, Devon G
Thank you for your query.
Unfortunately we were unable to locate your Vox Account nr with the information provided.
Kindly provide us with the Vox account nr so we may assist? Please also confirm , who is the account holder ?
Thank you in advance
Vox
Thank you for your query.
Unfortunately we were unable to locate your Vox Account nr with the information provided.
Kindly provide us with the Vox account nr so we may assist? Please also confirm , who is the account holder ?
Thank you in advance
Vox
Vox Telecom's reply05 Jun 2023, 09:57
Official
Good day, Devon G
Thank you for your query.
Unfortunately we were unable to locate your Vox Account nr with the information provided.
Kindly provide us with the Vox account nr so we may assist? Please also confirm , who is the account holder ?
Thank you in advance
Vox
Thank you for your query.
Unfortunately we were unable to locate your Vox Account nr with the information provided.
Kindly provide us with the Vox account nr so we may assist? Please also confirm , who is the account holder ?
Thank you in advance
Vox
DG
Devon G's updateReviewer Update
03 Jul 2023, 16:26My account is under my wifes name marilaine braxton. We have been dealing with lyndall.vox business ethics and lyndalls customer service is disgusting. Vox is the worst provider i have ever dealt with especially the salesmen and his manager. Never get back to their customers. It has been over a month since you guys stuffed up and still not willing or able to correct it. Head office are even worse to get hold of.
DG
Devon G's update03 Jul 2023, 16:26
Reviewer Update
My account is under my wifes name marilaine braxton. We have been dealing with lyndall.vox business ethics and lyndalls customer service is disgusting. Vox is the worst provider i have ever dealt with especially the salesmen and his manager. Never get back to their customers. It has been over a month since you guys stuffed up and still not willing or able to correct it. Head office are even worse to get hold of.
Vox Telecom's replyOfficial
03 Jul 2023, 17:07Good day.
Kindly inbox us your wife's details in order to allocate and assist accordingly.
Kindly inbox us your wife's details in order to allocate and assist accordingly.
Vox Telecom's reply03 Jul 2023, 17:07
Official
Good day.
Kindly inbox us your wife's details in order to allocate and assist accordingly.
Kindly inbox us your wife's details in order to allocate and assist accordingly.