Stay away and far far away from Vox

If you working from home or need to have a fibre all the time, stay far from Vox. I called Vox they tried to help remotely and failed. Was promised that a contractor will be sent to look at my bos this morning I'm following up and told that there's no such thing as a contractor will be sent it's just "being investigated" which means I can be without fibre the whole day again today and spend another R200 on data as I did yesterday. aven't had fibre since yesterday early hrs. I work from home and need to have data all the time which is the reason I installed fibre a d now Vox is showing me flames and don't even seem to have a plan for someone to come and help me. I'm looking for another provider Vox has failed me.