LA
Lodewicus A

1 reviews | Active since Oct 2017

12 Jun 2018, 13:27

Stay away!

I had a very similar experience to this complaint, seems to be a trend:

https://www.hellopeter.com/vox-telecom/reviews/bullying-tactics-stay-away-from-vox-you-will-be-sorry-if-you-sign-with-them- **********

After they messed up my move from 2mb to 8 mb line they send me a credit note the morning and cut me off an hour later. When I got my suspension message I called them and the assured me they will fix it.

Everyone keep blaming the systems. If the system is the problem, fix it.

0
Replies (2)
Vox Telecom
Vox Telecom's reply12 Jun 2018, 14:32
Official

Good day Lodewius.

Thank you for bringing this matter to our attention,

Kindly note that someone will be in contact with you soon regarding this matter in order to get this matter resolved for you.

Kind Regards

Vox Telecom

Vox Telecom
Vox Telecom's reply04 Jul 2018, 05:47
Official

Good day Lodewicus.

As per feedback received, someone has been in contact with you and assisted you with your complaint.

Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.

Kind Regards

Vox Telecom