jR
joseph R
1 reviews | Active since Apr 2014
30 Oct 2024, 10:47
Stage Zero/Vox
<div>I cancelled a recurring UPS contract with Vox in April & this was never actioned. Stage Zero took over this amount and despite numerous emails to their accounts dept & their sales support agent to say that this contract should have been terminated in May with Vox and should not have been taken over by Stage Zero to no avail. They spent the last 6 months harassing me for a R106 inv that was not supposed to be billed in the first place! Even sent them proof of the cancellation request. Stay away from these ones as the Zero stands for zero customer service! 1 star rating is being generous!</div>
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Replies (1)Vox Telecom's replyOfficial
30 Oct 2024, 11:10 Good day, Joseph
Thank you for your review,
Kindly note that we have sent the details of your complaint to the Stage Zero team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review,
Kindly note that we have sent the details of your complaint to the Stage Zero team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply30 Oct 2024, 11:10
Official
Good day, Joseph
Thank you for your review,
Kindly note that we have sent the details of your complaint to the Stage Zero team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review,
Kindly note that we have sent the details of your complaint to the Stage Zero team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Best regards,
