1 reviews | Active since May 2016

05 May 2023, 15:22

******* Speeds at Vox Beware

From a few days Ago I Requested Assistance from Vox for my Slow Speed. They do not Respond. I pay R800 for a 50 Meg Line but currently only Receiving 20 Meg which drops as Low as 18 Meg. I requested a Call but they never Call the Customer Back. Hoping that my Review might get me Assistance. No Customer Care at Vox

0
Replies (7)
Vox Telecom
Vox Telecom's reply05 May 2023, 15:49
Official
 Good day,Wayne P

Thank you for your review
 A request has been logged with our support team to contact you and assist with this matter.

Kind regards,
Vox
Vox Telecom
Vox Telecom's reply08 May 2023, 07:49
Official
Good day, Wayne P

 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the speed issues were attended to.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply08 May 2023, 07:49
Official
Good day, Wayne P

 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the speed issues were attended to.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply08 May 2023, 07:49
Official
Good day, Wayne P

 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the speed issues were attended to.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply08 May 2023, 07:49
Official
Good day, Wayne P

 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the speed issues were attended to.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply08 May 2023, 07:50
Official
Good day, Wayne P

 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the speed issues were attended to.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply08 May 2023, 07:50
Official
Good day, Wayne P

 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the speed issues were attended to.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox