RP
Ralph P
1 reviews | Active since Nov 2023
16 Nov 2023, 08:18
Speed fiber
I have being paying for a service that has just never been supp****. The 100mbs is only averaging at 20mbs. I'm paying and ha e been paying the full rate but they are not delivering. I'm appealing to everyone with the same problem to start a class action suite to retrieve the monies back for service not rendered.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
16 Nov 2023, 09:16Good day, Ralph P
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Nov 2023, 09:16
Official
Good day, Ralph P
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
16 Nov 2023, 09:30Good day, Ralph P
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Nov 2023, 09:30
Official
Good day, Ralph P
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
RP
Ralph P's updateReviewer Update
18 Nov 2023, 08:14Vox has been very helpful in trying to sort the problem out.
They have been in contact and quick in their response. Credit where credit is due.
They have been in contact and quick in their response. Credit where credit is due.
RP
Ralph P's update18 Nov 2023, 08:14
Reviewer Update
Vox has been very helpful in trying to sort the problem out.
They have been in contact and quick in their response. Credit where credit is due.
They have been in contact and quick in their response. Credit where credit is due.
Vox Telecom's replyOfficial
24 Nov 2023, 13:56Good day, Ralph P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our onsite support team that the connectivity issues were resolved.
We will escalate to accounts for further investigation.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our onsite support team that the connectivity issues were resolved.
We will escalate to accounts for further investigation.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply24 Nov 2023, 13:56
Official
Good day, Ralph P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our onsite support team that the connectivity issues were resolved.
We will escalate to accounts for further investigation.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our onsite support team that the connectivity issues were resolved.
We will escalate to accounts for further investigation.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox