1 reviews | Active since May 2016

29 Mar 2024, 21:41

******* Speed

Paying R850 for 50 Meg only Receiving 8/9 Meg. This Happens Often. Folks, before you join Vox Do Not

0
Replies (5)
Vox Telecom
Vox Telecom's reply29 Mar 2024, 22:01
Official
Good day Wayne,

Thank you for your review.

Kindly note that the detials of your query has been sent to the Support team to investigate and assist.

We will provide feedback to you soonest.

Kind regards,
Vox
's update30 Mar 2024, 21:48
Reviewer Update
Extremely Low Speeds. Under 8 Meg. Imagine paying R850 for 50 Meg only Receiving under 8 Meg. Do not Choose Vox.
's update30 Mar 2024, 21:51
Reviewer Update
I'm paying R850 for 50 Meg only getting under 10 Megs. Unbelievable. Do not Choose Vox. They are *******.
's update30 Mar 2024, 21:52
Reviewer Update
Spoke to a Technician yesterday. He Promised to Fix my Speed but Didn't. Absolute *******. Do not Choose Vox
Vox Telecom
Vox Telecom's reply03 Apr 2024, 12:41
Official
Good day , Wayne
 
Thank you for your patience while this matter was being investigated. 
 
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.

 Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting. 
Unfortunately the request had to be closed as we were unable to reach you. 

Should you require any further assistance, please do not hesitate to contact us. 
Kind Regards, 
Vox