CJ
Craig J
1 reviews | Active since Mar 2015
22 Apr 2024, 22:04
Speechless... Disgusted...
Signed up last Nov 2023 for Black Friday special. No installation took placed until about 3 months later. I got billed since signing up. I disputed bill. Vox apologized and said they activated me on wrong address and will sort it out asap. Until today not received 1 second or megabyte of internet. Vox still has not got back to me April 2024 and I received a huge bill saying services canceled. What services only they will know.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Apr 2024, 06:52Good day, Craig J
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply23 Apr 2024, 06:52
Official
Good day, Craig J
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
24 Apr 2024, 13:39 Good day, Craig J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply24 Apr 2024, 13:39
Official
Good day, Craig J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated .
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,