SR
SOS R

1 reviews | Active since Mar 2009

19 Dec 2016, 07:39

So wrong

<p>I am being charged for a 2 meg line but you are offering me less than a 1meg for more than half a month, what is interesting is that you still have ***** to charge me for a 2 meg line. This is ********* and borders on theft, shame on you. </p>

0
Replies (2)
Vox Telecom
Vox Telecom's reply19 Dec 2016, 07:50
Official

Good day Tsamai, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply22 Dec 2016, 09:53
Official

Good day Tsamai,

As per feedback, your line has been fixed on the upstream service provider's side. You have confirmed that everything is working fine.

We apologise for the inconvenience caused and hope to further have uninterrupted business with you.


Should you have any further issues and you might require immediate assistance, please feel free to contact us on *** (24/7) / ***

Regards,

Vox Telecom.

Best regards,