wW
wernerhomann W
1 reviews | Active since Sept 2016
10 Mar 2025, 17:10
So, I received a SMS from the company, saying that they will be coming to collect their hardware
So, I received a SMS from the company, saying that they will be coming to collect their hardware. I have NO IDEA WHAT THEY ARE TALKING ABOUT. I have been trying to get hold of the company, going on 15 minutes now, at my expense!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
10 Mar 2025, 17:46Good day, Werner!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Logistics department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Logistics department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Vox Telecom's reply10 Mar 2025, 17:46
Official
Good day, Werner!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Logistics department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Logistics department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Vox Telecom's replyOfficial
14 Mar 2025, 10:55Good day, Werner
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the customer service team did attempt to assist with the query received,
Unfortunately we were unable to reach you on the nominated contact details on the account. However, email notices were sent to advise you accordingly.
Vox will be collecting our rental hardware from you, please expect our couriers on 30/04/2025.
)
Your waybill no is: ***.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the customer service team did attempt to assist with the query received,
Unfortunately we were unable to reach you on the nominated contact details on the account. However, email notices were sent to advise you accordingly.
Vox will be collecting our rental hardware from you, please expect our couriers on 30/04/2025.
)
Your waybill no is: ***.
Regards
Vox
Vox Telecom's reply14 Mar 2025, 10:55
Official
Good day, Werner
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the customer service team did attempt to assist with the query received,
Unfortunately we were unable to reach you on the nominated contact details on the account. However, email notices were sent to advise you accordingly.
Vox will be collecting our rental hardware from you, please expect our couriers on 30/04/2025.
)
Your waybill no is: ***.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the customer service team did attempt to assist with the query received,
Unfortunately we were unable to reach you on the nominated contact details on the account. However, email notices were sent to advise you accordingly.
Vox will be collecting our rental hardware from you, please expect our couriers on 30/04/2025.
)
Your waybill no is: ***.
Regards
Vox