KC
Kimberly C
1 reviews | Active since Apr 2013
04 Jan 2016, 13:51
Sneaky Specials - R2000 later & nothing to show
On the 18th of December Vox had a \Frenzy Friday"special for 1GB of data at 99c and therefore 1TB cost R999. Thinking that this was a good once of data purchase deal both my father and myself bought the special. The R999 came off both our accounts on the 19th-20th. On the 31st of December we were billed again R999 (myself) and R1200 (my father).<br> When we called to query what had happened we were told that we had signed up for a 1TB bundle at R999 PER MONTH. I am not sure about you but I cannot use 1TB of data every month nor afford the R999 every month. <br> Once we had established what the problem was we tried firstly to get the second debit order reversed"
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Replies (1)Vox Telecom's replyOfficial
04 Jan 2016, 14:07Hello KCrawford,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Yolande de Wet
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Yolande de Wet
Vox Telecom's reply04 Jan 2016, 14:07
Official
Hello KCrawford,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Yolande de Wet
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Yolande de Wet
