nJ
nonhlanhla J
1 reviews | Active since Dec 2022
15 Dec 2023, 21:17
Slow yet expensive internet
I have been struggling with internet from Tiesday and still today I'm struggling. I am paying 1000 per month for this internet and service is terrible.
If you ask for technician they tell you about 3 ro 5 working days.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 Dec 2023, 21:44Good day , Nonhlanhla J
Thank you for the review.
We already received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We already received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Best regards,
Vox Telecom's reply15 Dec 2023, 21:44
Official
Good day , Nonhlanhla J
Thank you for the review.
We already received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We already received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Best regards,
nJ
nonhlanhla J's updateReviewer Update
15 Dec 2023, 21:45I’m writing again I have been out from pillar to pay by Shakeel and Juan . Shakeel answered my phone and kept quiet until he hanged up and Juan not accessible. I need to be connected and nobody cares to assist me. This is a nightmare. Evan was the last person I just spoke to and he still didn’t assist me. The attitude of Evan , is so subtle yet so felt .
nJ
nonhlanhla J's update15 Dec 2023, 21:45
Reviewer Update
I’m writing again I have been out from pillar to pay by Shakeel and Juan . Shakeel answered my phone and kept quiet until he hanged up and Juan not accessible. I need to be connected and nobody cares to assist me. This is a nightmare. Evan was the last person I just spoke to and he still didn’t assist me. The attitude of Evan , is so subtle yet so felt .