KM
Keletso M

1 reviews | Active since Nov 2022

13 Sept 2024, 08:48

Slow WiFi speed

M paying R500 monthly for an uncapped WiFi of 50 mbps but at this rate after checking the speed of the WiFi. I am at 5mbps, what the hell happened to the rest of the megs. The WiFi speed is so slow, everything I stream buffers, even mere twitter continuously loads !!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply13 Sept 2024, 09:29
Official
Good day,Keletso 

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply18 Sept 2024, 12:41
Official
Good day,Keletso 

Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider  MTN, restored the link.

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox