CK
Casper K
1 reviews | Active since Aug 2022
07 Nov 2025, 14:09
Slow speeds
I'm struggling with isp for 3 weeks with slow speeds They always want to resolve the problem remotely or just reprovision the ont And now they are telling me I won't get my speeds with a cat 5 or 7 cable I must have a cat 6 cable,that's an joke for me No one wants to come out to site to check wats going on
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Replies (2)
Vox Telecom's replyOfficial
07 Nov 2025, 14:16Good day Casper,
Thank you for your review.
We have escalated the details of your review to the relevant department, and an agent will be in contact with you as soon as possible
Thank you for your review.
We have escalated the details of your review to the relevant department, and an agent will be in contact with you as soon as possible
Vox Telecom's reply07 Nov 2025, 14:16
Official
Good day Casper,
Thank you for your review.
We have escalated the details of your review to the relevant department, and an agent will be in contact with you as soon as possible
Thank you for your review.
We have escalated the details of your review to the relevant department, and an agent will be in contact with you as soon as possible
Vox Telecom's replyOfficial
12 Nov 2025, 07:35 Good day Casper
Thank you for your query.
We received confirmation that the On-Site Support team to investigated and assist with the resolution.
Kind Regards,
Vox
Thank you for your query.
We received confirmation that the On-Site Support team to investigated and assist with the resolution.
Kind Regards,
Vox
Vox Telecom's reply12 Nov 2025, 07:35
Official
Good day Casper
Thank you for your query.
We received confirmation that the On-Site Support team to investigated and assist with the resolution.
Kind Regards,
Vox
Thank you for your query.
We received confirmation that the On-Site Support team to investigated and assist with the resolution.
Kind Regards,
Vox