SN
Salomon N

1 reviews | Active since Nov 2018

21 Mar 2023, 13:25

Slow speeds

After many attempts our wifi speeds have still not been sorted out and wr're still struggling with slow speeds, Im paying a lot of money for a service that is not being delivered

0
Replies (2)
Vox Telecom
Vox Telecom's reply21 Mar 2023, 14:11
Official
Good day Salomon 

Thank you for your enquiry.

Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox

Vox Telecom
Vox Telecom's reply23 Mar 2023, 08:03
Official
Good day,Salomon
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity and speed issues were resolved.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox