Slow Internet

I see the ticket VOX*** was closed and previous HelloPeter complaint was resolved according to Yolande:<br> <br> In the phone discussion I had with Excellent I informed him that I was looking at alternative ISPs as the problems with VOX Telecom persisted. If that means that the issues have been resolved I really do not understand the English language. That is why I do not want to discuss anything on the phone and all must rather be done through e-mail. Then I have proof that Vox telecom is not resolving my problems.<br> <br> The latency issues are still there.<br> According to [URL Removed] tests they rate my service as a class D which means:<br> Concerning. Most online applications will not perform well but should function in some capacity. Try testing to other servers to verify the result. You might need to contact your ISP for help.<br> MOS between 2.50 and 3.99 (Example - a ping around 300 ms with 3% packet loss)