GB
Grahame B
1 reviews | Active since Jun 2019
28 Feb 2023, 10:05
Slow buffering Connesction ?? Reference number: VOX***8
I wou;d like to find out how after 5 days, VOX customer care ? can't contact a user back regarding a proble. My issue has nothing to do with Loadshedding but this seems to be the latest go to excuse.
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Replies (2)
Vox Telecom's replyOfficial
28 Feb 2023, 10:39Good day, Grahame B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply28 Feb 2023, 10:39
Official
Good day, Grahame B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
28 Feb 2023, 14:22Good day, Grahame B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team assisted , Router adjustments made to assist with stability.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team assisted , Router adjustments made to assist with stability.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply28 Feb 2023, 14:22
Official
Good day, Grahame B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team assisted , Router adjustments made to assist with stability.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team assisted , Router adjustments made to assist with stability.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,