Slow and convoluted installation processes abut helpful support staff

The guys who did the installation did it wrong and I spent ages (4 days) trying to talk to someone from technical to assist me. I received great service from the Mpho Sekhwela who assisted fast tracking the process of fixing my installation. The customer care also picked up the phone every time I called, so good. But you need to ensure all the installation the guy to connect customers correctly or not at all. Or switch from VUMA to more efficient service provider.