MK
Mubeen K

1 reviews | Active since Jul 2014

12 Aug 2023, 20:22

SKIP VOX DO NOT USE!!

Haven’t had connectivity for a week, I’ve been told that I should pay for a re-installation for cables damaged outside my property. I haven’t gotten that quote and made at least 15 phone calls to them

0
Replies (2)
Vox Telecom
Vox Telecom's reply12 Aug 2023, 20:51
Official
Good day Mubeen

Thank you for your post. 

Kindly note that the details of your complaint has been sent to the Technical team for assistance. 

We will contact you directly to assist with the complaint. 

Kind Regards, 
Vox 

Best regards,

Vox Telecom
Vox Telecom's reply17 Aug 2023, 09:31
Official
Good day, Mubeen
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox

Best regards,