MP
Mienke P

1 reviews | Active since Oct 2016

04 Jan 2024, 16:39

Single worst internet installation experience

If i could give zero stars, i would.

Stay away from this ISP and frogfoot for that matter. The amount of tickets being created to solve our problem and being redirected back and forth between vox and frogfoot is astounding.

And dont try calling, theyll keep you on the line for 20 mins just to drop the call. No one can actually give you feedback on anything. For that a ticket has to be logged.

If we could cancel the service we would. But that would probably result in a ticket being logged and not resolved.

0
Replies (1)
Vox Telecom
Vox Telecom's reply04 Jan 2024, 17:28
Official
Good day, Mienke P

Thank you for your review. 

Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further. 

Kind Regards, 
Vox 

Best regards,