JB
Jannie B

1 reviews | Active since Dec 2021

30 Nov 2024, 12:18

Since last year Nove...

Since last year November when my micro Tic box was activated I paid them but every month they tell me I am in arrears then after a lot of arguing they activated the service same problem now and every one is unavailable so I have been trying to contact them by all means but no response even tried Jean Ray but still no reply they are probably out spending the money they **** from customers to have a party between home connect and vox I don't know who is the baddest at no customer service

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 Nov 2024, 12:32
Official
Good day, Jannie 
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the debtors team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply02 Dec 2024, 11:54
Official
 Good day, Jannie  
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute. 
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox